Boutique Sales Assistant_Bologna

PATRIZIA PEPE

BOUTIQUE SALES ASSISTANT_BOLOGNA

Location: Bologna (Italy)

Reports to: Store Manager 

Working hours: Full-Time

Type of Contract:**fix-term contract with strong possibilities to be extended**

Main duties:

To provide an exceptional standard of customer service in the Patrizia Pepe Boutique in the very heart of Bologna.

The Role:

-To provide product, promotion, and pricing information by clarifying customer request;

-To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;

-To approach customers and offer them advice and support on the product to persuade them to buy;

-To understand and be able to advise customers on smart professional dress and appearance; 

-To develop enduring relationships with clients;
-To maximise sales for the Boutique;

-To resolve order and inventory problems by investigating data and history;

-To handle returns of merchandise;

-To maintain a clean and orderly environment in the Boutique at the highest standard;

-To support the team in the general operations of the Patrizia Pepe Boutique;

-Arrange merchandise on shelves according to popularity and other criteria;

-Operate cash registers and close daily revenues;

-To maintain customer database by inputting customer profile and updates;

-Go the “extra mile” to meet targets;

The Candidate:

-Fluent in Italian (written & spoken) is essential;

-Fluent in English (written & spoken) is essential; 

-Retail or service industry experience;

-Ability to communicate and inspire customers & store colleagues;

-Great customer service skills and ;

-Good standard of numeracy;

-To be able to motivate, manage and lead your team;

-Strong skills;

-Dynamic and creative;

**fix-term contract with strong possibilities to be extended**